Delivery Information

During checkout, you will be given the option to enter your delivery address to determine the associated charges depending on the combination of your cart contents.

Product TypeDelivery MethodDelivery Charge
TurfFlat bed forklift or crane truck$99 flat rate to Greater Brisbane
Accessories Sub-contracted courier$15 flat rate to Greater Brisbane
Bulk materialSub-contracted delivery trucks$85 flat rate to Greater Brisbane

Deliveries take place Monday to Saturday between the hours of 6:30AM and 5:00PM. Unfortunately, specific times cannot be selected due to the ‘milk run’ nature of deliveries.

Lead-time

48-hours notice is required for all turf, fertiliser and accessory deliveries. If you require your delivery sooner, please contact the Lawns Team via the Contact Us page to determine if this request is possible.

Delivery Method

Your turf will arrive to you either on wooden pallets or removable pallets (not left on-site) as stacked 1200mm x 600mm slabs with approximately 50m2 per pallet. One pallet measure 1.44m x 1.44m and can be placed around your property at your will provided there is adequate access. The truck, ranging from 10 pallet flat-beds up to 20 pallet semi’s will pull up in your street (or neighbouring street) and unload using a mountable forklift. These 3-wheeled forklifts have a footprint similar to that of a family car and are around 2.4m tall, so if you can’t get your car through, we can’t get our fork through! That being said, the delivery drivers are accommodating and will do their best to get it where you need it.

As soon as the turf is delivered to the address/location specified by the customer it then becomes the customer’s responsibility to ensure the turf is installed correctly & in a timely manner (especially in spring/summer or when the ambient temperature is high), and that it receives the right amount of watering & aftercare. No responsibility will be taken by The Lawns Team for any turf loss that is found to have occurred due to incorrect installation & establishment methods.

Turf accessories are delivered to your home by sub-contracted couriers. Deliveries can occur at any stage on the selected delivery date but the timing will be communicated by phone call, email or SMS message.